Frequently Asked Questions

Our t-shirts are made from 100% GOTS-certified organic cotton grown without synthetic pesticides or fertilizers. Organic farming practices support biodiversity, improve soil health, and protect water quality.

We use eco-friendly water-based inks for printing, free from harmful chemicals and PVC. Our on-demand production model means zero overstock waste — we only make what you order.

To maximize the lifespan of your organic cotton t-shirt and reduce environmental impact:

• Wash in cold water with mild, eco-friendly detergent
• Turn inside out before washing to protect the print
• Avoid bleach and fabric softeners
• Line dry when possible (saves energy and preserves fabric)
• If using a dryer, use low heat
• Iron on low heat if needed, avoiding direct heat on printed areas

We offer inclusive sizing from XS to 3XL on most styles. Each product page includes a detailed size chart with measurements in both inches and centimeters.

Our organic cotton has minimal shrinkage (less than 5%) when properly cared for. If you're between sizes, size up for a relaxed fit or stay true to size for a regular fit.

Yes. All our products are 100% vegan and PETA-Approved. We use no animal-derived components, and nothing is tested on animals.

Our ethical commitment extends across the entire supply chain, where we ensure fair labor conditions alongside our environmental standards.

Yes, we ship worldwide. International shipping typically takes 7–14 business days, depending on the destination country and local customs processes.

Shipping costs are calculated at checkout based on your location and order weight.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return unworn items in their original packaging for a full refund or exchange.

To initiate a return, email customersupport@ddsboston.com with your order number and reason for return. Custom orders cannot be returned unless defective.

The customer is responsible for return shipping costs unless the item is defective or was shipped incorrectly.

Since we make products on demand to reduce waste, production typically takes 2–4 business days. After production:

• Domestic (US): 3–5 business days
• Canada: 5–7 business days
• International: 7–14 business days

You'll receive a shipping confirmation email with tracking information once your order ships.

We can accommodate changes or cancellations made within 2 hours of placing your order. After that, production may have already started.

Email customersupport@ddsboston.com immediately with your order number and request details.

Our products carry five certifications validating our sustainability commitment:

• GOTS (Global Organic Textile Standard): Ensures organic fiber content and environmentally responsible textile production
• GRS (Global Recycled Standard): Verifies recycled content in applicable products
• OCS (Organic Content Standard): Independent verification of organic material in the final product
• PETA-Approved Vegan: Confirms no animal-derived components or animal testing
• Fair Trade: Validates ethical labor practices and fair wages throughout the supply chain

On-demand production means we only produce items when they're ordered. This approach delivers significant environmental benefits:

• Eliminates excess inventory that might end up in landfills
• Reduces resource consumption by only using materials for confirmed orders
• Minimizes warehouse space and associated energy usage
• Allows us to offer more design options without environmental drawbacks

Production takes a bit longer, but the waste reduction is substantial.

Yes. We offer custom printing on our organic t-shirts for businesses, events, organizations, or personal use. All custom printing uses eco-friendly water-based inks.

Email customersupport@ddsboston.com with your requirements and we'll respond within 24 hours.