Shipping policy

Shipping

Free shipping within the United States. No minimum order. Last updated: July 2026.

Where we ship

We currently ship to addresses in the United States. We are not accepting orders to other countries at this time. If you are outside the US and would like to be told when that changes, email us and we will let you know.

How long it takes

Every item is printed after you order it, so delivery has two stages: your item is printed and finished by our production partner, then it ships from the facility that produced it. Together this is usually 7–11 days from order to delivery. Orders placed around holidays can take longer. If you need something for a specific date, order with room to spare — made-to-order is the single most common reason a gift arrives late.

Tracking

You will receive a tracking number by email once your order ships. If tracking has not updated for several days, contact us and we will chase it.

If a parcel does not arrive

Tell us within 30 days of the estimated delivery date so the claim can be filed in time. See our Returns & Refunds policy for what is covered.

Incorrect addresses

If a parcel is returned because the address was wrong, incomplete, or the shipment went unclaimed, reshipment is at the customer's cost. Please check your address at checkout.

Contact

Design Delight Studio — 38 Beacon St, Boston, MA 02208
customersupport@ddsboston.com · (617) 334-5912