Cancellation policy
Purchase Options & Cancellation
Last updated: November 2026.
We sell standard one-time purchases only. You pay once at checkout for the items in your order. We do not currently offer subscriptions, pre-orders, try-before-you-buy, or any other purchase option that charges you later or on a recurring basis, so there is no purchase option to cancel.
Your order
Every item is printed after you order it, by our production partner Printful. Problems with an order (misprints, damage, the wrong item, or a parcel that does not arrive) are covered by our Returns & Refunds policy.
If this changes
If we ever add a purchase option, such as a subscription or a pre-order, we will update this policy before we offer it. The updated policy will say how and when you are charged, and how to cancel.
Contact
Design Delight Studio — Boston, MA
customersupport@ddsboston.com
